Sky Mojo referred to as "SkyMojo.in" understands the significance of protecting the privacy of our valuable customers and takes all necessary steps to safeguard your personal data. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our website, mobile application, or any of our other online and offline sales channels, including customer service via call centers, emails, or in-office visits (collectively referred to as “Sales Channels”).
By accessing or using our website, mobile application, or any other services offered by Sky Mojo, you agree to the terms outlined in this Privacy Policy. If you disagree with any of the terms, please refrain from using our website or services. This policy does not apply to third-party websites or services that we may link to, and we recommend you review the privacy policies of any third-party sites you interact with.
Sky Mojo collects various types of personal data from users to offer and deliver the services requested, fulfill our legal obligations, and enhance the overall user experience. The types of personal information collected, and the reasons for doing so, are outlined below:
1. Registration Information: When users register on our platform (website, app), we collect personal details such as:
Purpose: This information is used to register you, process your bookings, provide personalized services, and keep you informed about your transactions.
2. Transactional and Service Usage Data: We may collect information related to your travel booking history, preferences, and service usage, such as:
Purpose: This helps us improve our services, personalize future recommendations, and process refunds or claims.
3. Social Media & Third-Party Data: We may collect certain data from your linked social media accounts (with your permission) such as:
Purpose: This allows us to offer a more seamless experience when you register or interact with us via social media.
4. Sensitive Data (for Specific Services): In cases where you request specific services like visa assistance or international travel:
Purpose: This information is necessary for processing travel documents and complying with international travel regulations. We ensure strict handling of such sensitive information.
1. To Process Bookings and Deliver Services:
We use your personal data to complete your travel bookings, manage your itinerary, and provide any services associated with your travel, such as hotel reservations, flight bookings, or car rentals.
2. For Customer Support & Communication:
We use your contact details to communicate with you about your booking status, provide updates, and offer customer support as needed. Additionally, we may send you notifications or alerts related to changes in your travel plans or new services we offer.
3. Promotional & Marketing Purposes:
With your consent, we may use your personal details to send you promotional offers, discounts, and personalized recommendations based on your travel preferences. You can opt out of such communications at any time by clicking the "unsubscribe" link in the email or contacting us.
4. To Improve Our Services:
We analyze user data to enhance website functionality, improve customer experience, and provide tailored travel offers. For example, user feedback, travel behavior, and transaction history help us customize our services to better meet your needs.
Cookies:
Sky Mojo uses cookies and similar technologies to enhance your browsing experience. Cookies are small files placed on your device to:
You can disable cookies in your browser settings, but doing so may impact the functionality of certain features on our site.
Automatic Session Data:
We automatically collect technical information such as:
Sky Mojo uses industry-standard security protocols to protect your personal information from unauthorized access, misuse, or loss. This includes:
1. Service Providers:
We share your personal information with third-party service providers, such as airlines, hotels, car rental companies, and payment processors, to fulfill your travel-related bookings. These third-party providers are required to handle your information securely and only use it for booking purposes.
2. Affiliates and Partners:
Sky Mojo may share your information with affiliates or business partners for marketing purposes or to offer additional travel-related services like insurance, loyalty programs, or co-branded credit cards.
3. Legal Requirements:
We may disclose personal information to law enforcement agencies or government authorities when required by law, for regulatory compliance, or in response to legal processes (such as subpoenas or court orders).
4. Aggregated Data:
Sky Mojo may use non-personally identifiable data in aggregate form to improve its services, conduct market analysis, or share with advertisers to display relevant ads. This data does not identify individual users.
As a user, you have the following rights regarding your personal information:
Access and Update Your Information:
You can log in to your Sky Mojo account and view or update your personal details at any time.
Delete or Deactivate Your Account:
If you no longer wish to use our services, you can request to delete or deactivate your account by contacting our customer support team.
Opt-Out of Marketing Communications:
You can unsubscribe from promotional emails or SMS messages at any time by following the unsubscribe link or contacting us directly.
Withdrawal of Consent:
You may withdraw your consent for the collection and processing of your personal data at any time. However, please note that this may limit our ability to provide certain services to you.
Sky Mojo reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the last update will be indicated at the top of the policy. We encourage users to regularly review this Privacy Policy to stay informed about how we are protecting their information.
Contact Information:
For any queries regarding this Privacy Policy or to exercise your rights, please contact us at:
This policy is designed to give our customers transparency and control over their personal information while providing a seamless and secure travel booking experience. If you have any concerns or questions, feel free to reach out to our support team.