TERMS AND CONDITIONS

The travel platform www.skymojo.in is operated by Sky Mojo. By accessing or using this site, or utilizing any of its services, you agree to be bound by the terms and conditions outlined below, as well as any supplementary guidelines or future modifications that may apply.

Skymojo reserves the right to modify, update, or remove any part of these Terms and Conditions without prior notice. Any updates will be effective immediately upon posting on this website. You are encouraged to review the "Terms & Conditions" section regularly to stay informed of any changes.

Agreement Between Clients and Skymojo

By accessing, using, browsing, or booking through skymojo.in, you acknowledge and accept the terms and conditions of our platform. In case of any violations, Skymojo reserves the right to take appropriate legal action.

When you make a booking through our website, we strive to provide the best services. However, we charge a service fee for our efforts and are not responsible for actions taken by airlines or other service providers. This includes, but is not limited to, flight cancellations, schedule changes, service interruptions, or any other issues that may arise.

As passengers, you are utilizing the services provided by airlines and other suppliers. Skymojo will not be held liable for any disruptions or changes to your travel plans caused by the airline or other service providers.

Pricing on the Website

The prices listed on skymojo.in generally include accommodation charges, taxes (unless specified otherwise), and sometimes meals (e.g., breakfast, lunch, or dinner). However, they do not include personal expenses or additional charges like phone calls, personal services, entrance fees to monuments, or bar charges.

Payments and Policies

Our payment gateway is highly secure, allowing customers to make online payments through a safe transaction process. Rest assured that your personal security codes and payment information remain confidential.

Website Usage

By using this website, you agree to the following:

  1. You have the legal authority to accept these Terms of Use.
  2. You will comply with the Terms of Use while navigating the site.
  3. You will use this site to make lawful bookings for yourself or others whom you are authorized to book for.
  4. You will provide accurate, complete, and updated details (such as name, date of birth, etc.) when making a booking.
  5. You take full responsibility for any mistakes or errors in the information you provide.
  6. You will keep your account details (login ID and password) secure and are solely responsible for any use or misuse of your account.
  7. Skymojo reserves the right to deny access to the website at any time, without notice, for any reason, including violations of the Terms of Use.

Communication Policy

When transacting on this site, you will receive email notifications from Skymojo regarding your transaction status. The email will be sent to the address you provide, and we are not responsible for non-receipt of emails, so make sure your email address is correct.

Customers acknowledge that SMS notifications from Skymojo are a convenience and are not mandatory. If you do not receive an SMS for any reason, Skymojo will not be held liable.

Skymojo is not responsible for any changes, cancellations, or disruptions in flight schedules or other travel arrangements made by airlines or hotels.

Limitations of Liability

To the fullest extent permitted by law, Skymojo, its owners, employees, agents, affiliates, and suppliers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your access to, use of, or inability to use this website, or any services offered via the site.

Accuracy of Information

While we strive for accuracy, we do not guarantee that the content on Skymojo is free of errors. Skymojo is not liable for any inaccuracies, omissions, or interruptions in service.

Third-Party Links

Skymojo may include links to third-party websites or services. We are not responsible for the content, policies, or actions of these third-party sites, and we are not liable for any damages or losses incurred through the use of such links.

Travel Bookings and Itineraries

Skymojo acts solely as an intermediary between you and airlines, hotels, car rental agencies, and other service providers. We are not liable for changes, cancellations, delays, or other issues affecting your bookings or travel plans.

Financial Losses

Skymojo and its owners will not be responsible for any financial losses, lost profits, or damages resulting from the use of our services or failure to complete transactions, including the purchase of travel-related services.

Technical Issues

Skymojo is not responsible for technical issues, such as website downtime, server failures, or internet connectivity delays, that may prevent access to the site or hinder the booking process.

Force Majeure

Skymojo will not be held liable for any failure to perform its obligations due to events beyond its control, such as natural disasters, government restrictions, strikes, or technical failures.

Personal Responsibility

Users are responsible for verifying all travel-related information, including passport and visa requirements, health protocols, and entry requirements. Skymojo will not be liable for any issues or damages caused by non-compliance with these requirements.

By using Skymojo, you agree that our liability is limited as described above and assume full responsibility for your use of the site and services.

Booking Policy

The prices shown on the site include all applicable government taxes. However, any fare increase during ticket issuance—due to airlines, server issues, or payment gateway problems—will result in the cancellation of the ticket and forfeiture of the amount as cancellation charges. Any difference in the fare must be paid upon communication from Skymojo.

The full payment must be made before booking confirmation.

Infant Fares

To qualify for infant fares, the infant must be under 2 years of age on the date of travel. You must provide valid proof of age documents at check-in. The infant must be accompanied by an adult at least 18 years of age. Only one infant can be booked per adult. If the infant is 24 months or older, a child fare booking will be required.

Child Fares

To qualify for child fares, the child must be between 2–12 years old. You must present proof of age at check-in, and the child must be accompanied by an adult aged 18 or older.

All tickets and bookings are subject to the terms and conditions of the respective airlines and suppliers.

Skymojo is not responsible for any flight delays or cancellations from the airline's end.

If a ticket is canceled through the airline's website, office, or call center, the customer must inform Skymojo for the refund process. Skymojo does not receive alerts from airlines directly.

Booking Confirmation

To confirm your booking, the full payment must be made in advance.

Refunds for No Show & Partially Used Tickets

Refunds for no-show or partially used tickets will follow the airline's terms and conditions, and processing may take up to 90 days.

Infant Fares (Updated)

To qualify for infant fares, the infant must be under 24 months for the entire journey, including the return leg. If the infant turns 24 months old during the return journey, a child fare booking will be required for the return.

General Terms

At Skymojo.in, we take great pride in offering accurate and reliable travel services, including hotel bookings, flights, transportation, and rail travel. However, it is important to note that travelers should independently verify all details to avoid any misunderstandings. While we strive for accuracy, we cannot be held responsible for any delays, changes, or cancellations that may occur due to circumstances beyond our control. Additionally, we are not liable for any injuries, losses, or damages that may occur during your trip. It is the responsibility of travelers to ensure their own safety. Furthermore, we are not accountable for any errors that go unnoticed by our team or clients.

Credit Policy for Travel Agents

Skymojo will not be responsible for issuing any refunds if airlines, hotels, or other suppliers cease their operations or declare insolvency.
Customers, clients, or agents cannot hold Skymojo accountable for refunds promised at the time of booking in cases where airlines or hotels shut down or declare themselves insolvent.
While we may process refunds based on assurances provided by airlines or hotels, Skymojo retains the right to recover any funds refunded if the supplier goes out of business, becomes non-operational, or files for bankruptcy.

Unaccompanied Children

Children under the age of 12 will not be permitted to travel alone and must be accompanied by an adult aged 18 years or older. The accompanying adult is fully responsible for the child’s care and safety throughout the journey. Additionally, it is the adult's responsibility to ensure that seating arrangements are made to ensure both the child and the adult are seated together during the flight.

Airline Pregnancy Guidelines

We recommend that all expectant mothers consult with their healthcare providers before booking travel, particularly during pregnancy. Airlines have different policies for pregnant passengers, so please be sure to review the guidelines of your specific carrier. Here are some general suggestions:

  1. Obtain a medical clearance from your healthcare provider within 7 days of your departure, confirming you are fit to travel.
  2. Avoid flying if your pregnancy is considered high-risk or complicated.
  3. Plan your return trip carefully, taking your due date into consideration.
  4. Long-haul flights may be uncomfortable for those with advanced pregnancy, so consider whether the flight duration and seat configuration are manageable.
  5. For further details, please reach out directly to the airline for their specific policies.

Terms of Use

Welcome to Skymojo! By accessing and using our website, you agree to comply with the following Terms of Use. If you disagree with any part of these terms, please refrain from using our website.

  1. Acceptance of Terms
    By using Skymojo, you affirm that you are at least 18 years of age or have the legal capacity to enter into binding agreements. You also agree to comply with all relevant laws and regulations at local, state, national, and international levels.

  2. User Conduct
    While using our website, you agree not to:

    • Engage in any unlawful activities.
    • Upload or distribute harmful material such as viruses or malware.
    • Disrupt the normal functioning of the website or its services.
    • Attempt to access parts of the website or its associated networks that are restricted or unauthorized.
  3. Account Registration
    Certain features of Skymojo may require you to create an account. You are responsible for providing accurate, up-to-date, and complete information during the registration process. You are also responsible for protecting your login credentials and notifying us immediately if you notice any unauthorized activity on your account.

  4. Booking and Payments
    By making a reservation through Skymojo, you agree to the terms set forth by the relevant travel provider (airlines, hotels, car rentals, etc.), as well as our payment and cancellation policies. All bookings are subject to availability, and prices may change. Payments must be made using authorized methods. Failure to comply with these terms may result in the cancellation of your booking.

  5. Intellectual Property
    All content on Skymojo, including text, images, logos, and software, is owned by Skymojo or our licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any part of the website’s content without our express written permission.

  6. Third-Party Links and Content
    Our website may include links to third-party sites or services for your convenience. However, Skymojo does not endorse or control these external sites and is not responsible for their content, privacy policies, or practices. You access these third-party sites at your own risk.

  7. Modifications to the Website
    Skymojo reserves the right to modify, suspend, or discontinue any part of the website at any time without notice. We will not be liable for any unavailability or interruptions in access to the website or its services.

  8. Privacy
    Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your personal information.

  9. Limitation of Liability
    Skymojo will not be held responsible for any indirect, incidental, or consequential damages resulting from the use of our website. Please review the full limitations of liability in our terms and conditions for more information.

  10. Termination of Use
    We reserve the right to terminate or restrict your access to Skymojo at any time, for any reason, with or without notice.

  11. Changes to the Terms
    Skymojo reserves the right to revise these Terms of Use at any time without prior notice. By continuing to use the website after any changes, you agree to be bound by the updated terms.

  12. Governing Law
    These terms will be governed by and construed in accordance with the laws of [India/Uttar Pradesh], without regard to conflicts of law principles. You agree to submit to the jurisdiction of the courts located in [India/Uttar Pradesh] for any disputes arising from your use of Skymojo.

  13. Contact Information
    If you have any questions or concerns about these Terms of Use, please reach out to us at:

Email: support@skymojo.in